Business Simulations

DevOps seems to be the latest 'buzzword' and trend in the IT industry. Driven by the business need for ever faster deployment of new functionality and frustration with the time and effort it takes to get new systems into Operations. It is no longer a question of 'should we adopt DevOps' ,but 'when and how'. However DevOps represents a significant cultural and behavioral change and many organizations fail to address this in their adoption. This game can be used to help explore and understand DevOps, and to identify and agree concrete actions for adopting and deploying DevOps practices.

Many IT organizations are struggling to deliver quality services. Despite the massive investment in training, ITSM improvement initiatives are failing to deliver the hoped for value. The services are too unpredictable, unrepeatable, expensive and pose unacceptable business risks. The IT organization is still not Customer or Service focused. This simulation will help translate ITSM theory into practice, create buy-in and capture concrete improvement actions, helping to realize a customer focused culture and improve service quality..

You are working in a airline company who just started a SAFe program. In this simulation you will execute a full PI cycle from strategy to execution. You will get a better understanding of how SAFe works, how to organize work with mutiple stakeholders and how it can help your organization to deliver new software releases faster and with less mistakes.

Many organisations have implemented ITIL® and are searching for solutions to become more Agile and Lean. We also see DevOps is coming fast. Many ITSM teams are not ready for this. If you want to explore with your teams how to move from the current ITSM way of working into more Agile and Lean, this is the simulation that can help!

How would the Egyptians have built the pyramids if they had use Agile ways of working? In this simulation you will learn how Agile principles work, what the main dynamics are and how to apply those principles in day-to-day work. In this full day program you will deal with sprints, standups, working products, retrospectives and many more aspects of Agile working.

Between 60 - 80% of projects fail to realize the required results. Despite the enormous amount of PM certificates in PMI or Prince2. This is generally not because of the lack of education or theory, but lack of understanding of how to translate theory into practice, or the lack of the right behaviors within the team. If you want to learn how to translate theory into practice, assess your project behavior and processes, and identify how to improve your project management performance, this simulation can help.

In this simulation you will run the IT team of CarGO. CarGO is shipping cars all over the world and your job is to make sure the IT Services are up and running. Downtime means no business. You will experience how to apply the most essential IT Service Management processes and how to improve them. The outcome of this simulation will help you to better understand what these essential processes will make your job easier and more exiting.

In this simulation you will run a movie company. You make nice movies and you will implement new service to attract more customers. You have outsourced the whole IT service to three vendors. With your team of business, contract management and integration management you will learn how to manage, govern and orchestrate the multi vendor environment. As an outcome you will better understand how to implement mutli vendor management in your own organization.

In this simulation you will learn the basic principles of IT4IT. You will experience how IT Technology can be used to improve the quality of IT Services. UbanQ is a bank that will benefit of making the IT Service faster, better and more flexible. Your job is to apply the IT4IT principles to make this happen.

In this online variant of the full day simulation you will work in the Mission Control center of SpaceY. Your team will manage the flight of MarsLander into space to land on Mars. During this mission your team will experience of to support existing services, build new services and improve the flow of work in a Service Management organization.

DevOps looks like an IT 'thing'. But if business roles do not understand what DevOps is and how it can bring value to the business, it will be very hard to create full value out of your DevOps journey. This simulation is specially designed for business roles. Based on the same book, and the full simulation. This simulation is shorter and for smaller teams.

This simulation is for teams that work remotely and need to learn how to effectively work together in a remote world. In this online version we follow the scenario of the Phoenix Project for business, but now using TEAMS, MEET or any tool in combination with a learning environment build in MAURAL. A great wat of teaching the basic principles of DevOps from any place in the world.