Apollo13 at Kasperksky Lab MoscowThis case study was written by our Russian partner Cleverics. They delivered
a Apollo13 - an ITSM case experience Business Simulation to the IT department
of Kaspersky lab. |
|
Business Simulation about Information Management for TNTpostGamingWorks and Equaterra have designed a special Business Simulation to
support the IT Management team of TNT post to implement the key processes
of Information Management. |
|
![]() |
Heineken session60 Functional Consultants of Heineken worked for one day as a Mission Control
center of NASA. They experienced how to effectively transfer services from
design/development to support. |
Service Manager DayWhat does the Service manager 2.0 look like? |
|
![]() |
Simply the best: CIO actionsSee what CIO's discovered as 'simply the best' take-aways from the The
itSMF Norway annual conference. |
PINK ELEPHANT conference Mexico CityGamingWorks (Jan Schilt) will be present at the 8th Pink Elephant Conference
on 24th and 25th of May in Mexico City. |